HIGHWINDS CURRENT NETWORK STATUS
Update - Incoming calls to our toll-free Customer Support number are still failing to connect to our Support, Sales and Billing teams. Our third-party provider continues to troubleshoot this issue. Please continue to contact us directly at 469-909-5162.
Oct 19, 19:50 UTC
Identified - Issue has been identified, until its fully resolved please use following number to reach out : 4699095162.
Oct 14, 21:12 UTC
Investigating - The support phone line is having issues at the moment. We are investigating the issue.
Oct 14, 19:54 UTC
CDN Operational
CH3   Operational
TK1   Operational
DA1   Operational
LA2   Operational
LO3   Operational
SY1   Operational
SK1   Operational
SJ2   Operational
DC1   Operational
PA1   Operational
MN1   Operational
AT1   Operational
MA1   Operational
SP3   Operational
NY2   Operational
SI1   Operational
MI1   Operational
SL1   Operational
SE1   Operational
FR7   Operational
AM4   Operational
HTTP(S) Operational
CH3   Operational
TK1   Operational
DA1   Operational
LA2   Operational
LO3   Operational
SY1   Operational
SK1   Operational
SJ2   Operational
DC1   Operational
PA1   Operational
MN1   Operational
AT1   Operational
MA1   Operational
SP3   Operational
NY2   Operational
SI1   Operational
MI1   Operational
SL1   Operational
SE1   Operational
FR7   Operational
AM4   Operational
Analytics & Reporting Operational
CH3   Operational
TK1   Operational
DA1   Operational
LA2   Operational
LO3   Operational
SY1   Operational
SK1   Operational
SJ2   Operational
DC1   Operational
PA1   Operational
MN1   Operational
AT1   Operational
MA1   Operational
SP3   Operational
NY2   Operational
SI1   Operational
MI1   Operational
SL1   Operational
SE1   Operational
FR7   Operational
AM4   Operational
Purging / Configuration Operational
CH3   Operational
TK1   Operational
DA1   Operational
LA2   Operational
LO3   Operational
SY1   Operational
SK1   Operational
SJ2   Operational
DC1   Operational
PA1   Operational
MN1   Operational
AT1   Operational
MA1   Operational
SP3   Operational
NY2   Operational
SI1   Operational
MI1   Operational
SL1   Operational
SE1   Operational
FR7   Operational
AM4   Operational
Highwinds Storage Operational
AM4   Operational
DC1   Operational
PH1   Operational
SY1   Operational
StrikeTracker Portal Operational
CH3   Operational
DC1   Operational
EveryStream Portal Operational
DC1   Operational
CH3   Operational
EveryStream Encoding Operational
DC1   Operational
CH3   Operational
StrikeTracker API Operational
DC1   Operational
CH3   Operational
highwinds.com Operational
CH3   Operational
FR7   Operational
DC1   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2017

No incidents reported today.

Oct 18, 2017

No incidents reported.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 13, 2017
Resolved - The StrikeTracker Portal has completely stabilized, we're closing this incident.
Oct 13, 22:20 UTC
Monitoring - Our engineers have successfully resolved the issue. The Portal is now stable, however we'll keep a close eye.
Oct 13, 20:25 UTC
Identified - We are currently experiencing degraded performance on our StrikeTracker portal. Our engineers are hard at work bringing back the system to full operation.

Clients might experience slowness during this incident. For more information, please reach out to the support team.
Oct 13, 19:56 UTC
Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017
Completed - The maintenance in question is completed.
Oct 10, 10:15 UTC
Scheduled - The Sao Paulo POP (SP3) will have one of its IXPs down for maintenance. During this time, CDN traffic will be redirected to other providers. Transit customers using this IXP will be unable to receive/send traffic over it while it’s down.
Oct 10, 08:20 UTC
Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 6, 2017

No incidents reported.