HIGHWINDS CURRENT NETWORK STATUS
Update - Degraded performance between EU and US East coast due third vendor's transatlantic sub-marine fiber cut. Estimated time of resolution would be on the 18th of June. We will continue to provide updates as they become available.
Jun 15, 12:46 UTC
Update - The vendor's cable ship is beginning preparations for departure to repair the damaged sub-marine fiber cable. There is no current ETR but we will continue to provide updates as they are available.
Jun 6, 18:54 UTC
Identified - Degraded performance between EU and US East coast due third vendor's transatlantic sub-marine fiber cut. There is no current ETR but we will continue to provide updates as they are available.
Jun 6, 08:22 UTC
Asia Operational
MN - Manila, Philippines   Operational
TK - Tokyo, Japan   Operational
SI - Singapore, Singapore   Operational
SL - Seoul, Korea   Operational
North America Operational
AT - Atlanta, GA, United States   Operational
CH - Chicago, IL, United States   Operational
DA - Dallas, TX, United States   Operational
DC - Washington, DC, United States   Operational
MI - Miami, FL, United States   Operational
NY - New York, NY, United States   Operational
PH - Phoenix, AZ, United States   Operational
SE - Seattle, WA, United States   Operational
SF - San Francisco, CL, United States   Operational
SJ - San Jose, CL, United States   Operational
NA - Highwinds Cloud Storage   Operational
Europe Operational
AM - Amsterdam, The Netherlands   Operational
BR - Brussels, Belgium   Operational
FR - Frankfurt, Germany   Operational
LO - London, United Kingdom   Operational
MA - Madrid, Spain   Operational
PA - Paris, France   Operational
SK - Stockholm, Sweden   Operational
EU - Highwinds Cloud Storage   Operational
Oceania Operational
ME - Melbourne, Australia   Operational
SY - Sydney, Australia   Operational
South America Operational
RJ - Rio de Janeiro, Brazil   Operational
SP - São Paulo, Brazil   Operational
Systems Operational
Billing   Operational
StrikeTracker Portal   Operational
StrikeTracker API   Operational
Ticketing System   Operational
Highwinds.com   Operational
Purge and Provisioning   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 23, 2018

No incidents reported today.

Jun 22, 2018
Resolved - Maintenance has been completed.
Jun 22, 05:03 UTC
Identified - Update: Sao Paulo PoP is currently undergoing maintenance and all traffic will be re-routed to nearby locations. We will provide updates as necessary.
Jun 21, 04:17 UTC
Investigating - Sao Paulo PoP is currently undergoing maintenance and all traffic will be re-routed to nearby locations. We will provide updates as necessary.
Jun 21, 04:16 UTC
Jun 20, 2018

No incidents reported.

Jun 19, 2018
Resolved - This incident has been resolved.
Jun 19, 13:50 UTC
Identified - We are currently experiencing issues with purge requests and uploading new configuration in Striketracker.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253
Jun 19, 09:41 UTC
Resolved - This incident has been resolved. Thank you all for your patience.
Jun 19, 02:53 UTC
Monitoring - San Jose 2 POP has been returned to service. We are currently monitoring any additional issues.
Jun 18, 23:59 UTC
Identified - Due to degraded performance in San Jose, we have removed the San Jose 2 POP from service. Traffic will be routed to nearby POPs. We will continue to monitor the situation closely and provide updates as they become available.
Jun 18, 22:06 UTC
Jun 18, 2018
Resolved - The issue has been resolved. Thank you all for your patience.
Jun 18, 18:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 16:28 UTC
Identified - We are currently experiencing issues with purge requests and uploading new configuration in Striketracker.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253
Jun 18, 14:27 UTC
Resolved - The SI1 (Singapore) PoP is back in service and fully operational.
Jun 18, 16:59 UTC
Identified - Due to degraded performance in Singapore, we have removed the Singapore 1 POP from service. Traffic will be routed to nearby POPs. We will continue to monitor the situation closely and provide updates as they become available.
Jun 18, 14:59 UTC
Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 14, 2018
Resolved - This incident has been resolved.
Jun 14, 10:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 09:50 UTC
Identified - We are currently experiencing issues with purge requests and uploading new configuration in Striketracker.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253
Jun 14, 09:24 UTC
Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.